Exchanges and Returns

Exchanges and Refunds

In the unlikely event that you are not completely happy with your Linen Thread pyjamas, you have 7 days to return them to us.

Please note we do not offer a freepost return service 

Please ensure to obtain a proof of postage when returning your order, if a proof of postage is not obtained and your return is lost then we cannot process your refund.

You will be informed once your refund has been processed, please note a refund can take 1-2 working days to appear back into your account.

We will only accept returns that have been unworn with all labels still attached. When trying on items please avoid make up/creams coming into contact with them.

Please also make sure that bottoms are tried on over your own underwear.

In the interests of hygiene, we may refuse returns where it's obvious this hasn't been done.

 

Exchanges

We do not offer exchanges. If you require a different size please send the original item back to us for a full refund and place a new order for the item in the size required.